Frequently Asked Questions, Instructions, and Care

Jump to

Need help with your order?

Please use the appropriate channel of communication for the fastest response:

If you are unsure where to direct your message, do not hesitate to contact me directly via email at nocturnncraft@gmail.com. I am just one person, so please allow for up to 3 days for a response.

Suncatchers | Rainbow Makers

How do I apply the suncatcher?

1. Wipe window/mirror/acrylic clean with glass cleaner or rubbing alcohol to remove fingerprints, oils, and dust.

2. Make sure your hands are clean of oils to prevent fingerprints on the cling.

3. If present, remove the clear backing. The static cling decal will stick directly to dry, flat, clean surfaces, or

4. To position precisely on a hard, flat surface:

a. Spray back (smooth side) of the cling (or the surface you are applying the cling to) with glass cleaner, rubbing alcohol, or water.

b. Place the decal and slide it into position while smoothing out liquid and bubbles from underneath.

c. Pat dry from inside to the outside of the decal.


Tip: 



Smile at your daily dose of color :)

Why won't my suncatcher stay on the glass for long? It doesn't seem to stick very well...

There are a few reasons why this may be happening, but it can be remedied with the following steps:

1. Clean the window thoroughly with a cloth/paper towel that won't leave lint behind. Rubbing alcohol and window cleaner are both great for this. 

2. Make sure plastic backing (matte finish) is off of the cling. It should be smooth and shiny on the back after the backing is removed. Before trying to apply the static cling back on, spray the back of it (the smooth side) with rubbing alcohol, water, or window cleaner. Immediately apply to glass and position the cling where you want it.

3. Use a paper towel/towel to dry the excess, pressing out the liquid as you go.

Why is my cling not reflective like the one in your listing images?

The clings alone are clear. With the backing on, they look foggy. 

The colors one sees in my listing images are due to the position of the sun, at a specific time of day, with a specific amount of sunlight coming through, at a particular angle with the camera. These criteria will not always be present and exact so sometimes my clings look clear as well.

How come my suncatcher doesn't make rainbows? Why don't the rainbows last more than an hour?

There are multiple factors that affect rainbow makers' ability to make a rainbow at any given point in time:

Experiment with finding the spot that gets the most sunlight and move the cling to a different location if necessary. During the year, I find that the front of our home gets the most rainbows, while the back gets none. Other times, it's the opposite. And other times, it's both, with some clings grabbing the most light. The rainbows do not last all day, but they change every day based on your window's placement on your home, the Earth's location relative to the sun, and the time of day it hits.

Is there any residue left from the suncatchers when they are removed?

Nope! The suncatchers aren't sticky, just staticky. If you used any liquid to position the decal, expect to see a faint outline that wipes away easily.

How long will the suncatcher be stuck?

Usually as little or as long as you want :) I believe it depends on the climate.

We moved into our home about six years ago. We applied clings immediately for privacy while the light was on for both the top and bottom halves of our windows. So far, the bottom ones have not moved, nor have they faded or unstuck. On occasion, the clings on the top half of the windows will lift at the edges, but we remove and restick them with no issue!

How do I save the suncatcher so it doesn't get ruined?

If you decide to take down and store your decals, laying them flat between pages of a book or any flat location will prevent warping and possible tearing.

When it comes time to use it again, follow application instructions again and enjoy!

Why is my cling curled?

Cool temperatures may cause the cling to curl, much like when the materials first arrive at my home. To fix this, I like to put my blow dryer on a low setting and blast the non-textured side of the cling. You may find it more convenient to run the non-textured side of the cling under warm water to make it pliable again, then stick back on.


These tips also help when the clings were improperly stored.

Why is my cling lifting from the window at the edges?

If your cling starts lifting away from the window at the edges, it can be removed and restuck again after slightly dampening the back of it. 


In a cold climate, the cling may curl, lift, or fall. Combat this with warm water on the smooth side of the cling or a blow dryer lightly on the low setting to make it pliable again.

Vinyl Decals | Stickers

What's the difference between removable vinyl stickers and permanent ones? Is one better than the other? How long do they last?

Removable vinyl stickers are for temporary applications. They remove with little effort, and some are repositionable with little to no residue. Some can re-stick elsewhere until the stickiness is gone. They are said to last without manipulation for 1 to 3 years. These are great for temporary decorating, stencils, etc. 

Permanent vinyl stickers tend to stick well once they are stuck and allowed to cure. They may peel off with effort, although they are likely to leave residue or damage to the surface. These may last (without rough scrubbing or external manipulation) for 3 to 8 years, making them better for longer-term applications like homes, signs, vehicles, etc. Anything exposed to the elements will benefit from permanent vinyl over removable. On most non-porous surfaces, permanent vinyl does not need to be sealed. 

Which you decide on will depend on what you need it for or for what you want to use it on.

Can I apply the decal on the outside of my car?

Permanent vinyl can last outside when applied in perfect conditions. The surface should be clean of any debris and smooth, and the decal applied when temperatures are between 50 to 90 degrees Fahrenheit. It should be allowed to cure for at least 24 hours (if possible, 3 days) before getting wet or being exposed to the elements.

How do I apply the decal? 

1. Rub between hands to reheat transfer tape to assure adherence of decal.

2. Clean the application surface with rubbing alcohol and a lint-free cloth, towel, or paper towel. Let dry completely.

3. If it helps you hold position, use masking tape to secure the decal in the desired spot.

4. Starting in a corner, peel one edge of transfer tape away from the backing paper so you have one sticky strip exposed at the end. The decal should stick to transfer paper. If it does not stick, see Tips below.

5. Place transfer tape and decal carefully on the surface so the exposed sticky strip stays where you want it; smooth with a tool.

6. Apply the decal in a rolling motion by removing the backing from under the transfer paper, using the applicator to press as you go.

7. When the decal and transfer paper are on, use the vinyl applicator and rub from the center point to the edges in all directions to remove air bubbles.

8. Starting at a corner, slowly peel away transfer tape at a 45-degree angle.

9. Allow the decal to cure for 3 days before exposing it to the elements.


Tips: 

Remember, you can always e-mail me directly at nocturnncraft@gmail.com.